Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return or exchange, your item must be:

• Unworn and unwashed
• In the same condition that you received it
• Have the original tags attached
• In its original packaging, when applicable
• Accompanied by proof of purchase

How to Start a Return or Exchange

To request a return or exchange, please contact us at chuck@whitecollarsignature.com within 30 days of receiving your order.

Returns must be approved before they are sent back. Items returned without first contacting us and receiving return instructions may not be accepted.

Return address: 221 E. Trammel St, Carrier Mills, IL 62917-1104

For normal returns or exchanges, the customer is responsible for return shipping costs.

If an item is defective, damaged, or you received the wrong item, please contact us immediately. If we determine that the issue was caused by a defect or an error on our part, White Collar Signature will provide a return shipping label at no cost to you.

Exchanges

We accept exchanges within 30 days of delivery, provided the item is unworn, unwashed, and has its original tags attached.

If you need a different size or want to exchange your item for another eligible product, contact us at chuck@whitecollarsignature.com to begin the exchange process.

Customers are responsible for return shipping costs for exchanges unless the item is defective or we sent the wrong item.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item.

We will evaluate the issue and work with you to make it right. If the issue is due to a defect or an error on our part, White Collar Signature will cover the return shipping cost.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for us to process an approved refund. Your bank or credit card company may require additional time to post the refund to your account.

Original shipping charges are not refundable.

Non-Returnable Items

Items that do not meet the return eligibility requirements above cannot be accepted for return or exchange.

If you have questions about whether your item qualifies for a return or exchange, please contact us at chuck@whitecollarsignature.com.